Ivan Zhao
EN

Banking · Hong Kong

Ivan Zhao

Senior Relationship Manager

I work at Hang Seng Bank, mainly with the financing needs of Pearl River Delta manufacturing clients.

Portrait of Ivan Zhao

About

The day-to-day work

When a client sends a financing request and the available documents, I first establish what the current version covers and what is still missing.

Work involving Hong Kong and Greater Bay Area resource coordination moves material between the client and branch colleagues. Each hand-off needs a note on what has arrived, which questions remain open, and who receives the material next.

I keep those points in one follow-up record so that the next discussion can begin with the outstanding items.

RoleSenior Relationship Manager
EmployerHang Seng Bank
EducationThe University of Hong Kong · Accounting and Finance · Bachelor of Business Administration · 2015–2019
LocationHong Kong

Work

Three areas I handle regularly

Each area has a different audience, set of documents, and follow-up.

Credit document list

I assess credit applications and maintain relationships for small and medium-sized business clients. The working output is a list of outstanding material for the client and colleagues involved in the credit assessment.

Financing arrangement note

I design cross-border trade finance arrangements. The note sets out the intended use, transaction arrangement, and open document requests for the client and branch colleagues.

Regional coordination record

I coordinate branch resources across Hong Kong and the Greater Bay Area and work with manufacturing clients in the Pearl River Delta on financing needs. The record identifies the current document version, coordination items, and next recipient for branch colleagues.

Field note

What a cross-border financing request needs to explain

The requested amount is only one part of a financing discussion. This note looks at how credit materials, trade arrangements, and coordination across branches relate to the same business need.

Read the note
Credit materials and working notes on a desk

Contact

Get in touch

For a conversation about SME finance, Cross-border trade finance, or Hong Kong and Greater Bay Area resource coordination, reach me by email or on LinkedIn.